Shipping and Returns

About Shipping

All fabric listed on our website is in stock and ready to ship unless otherwise noted in the listing. Our fabrics ship from Rhode Island. Orders ship within 3 business days. If processing times need to be extended, such as during large promotional events, we will place a notification on our website.  We strive to get your order to you as quickly as possible.

Pre-order Fabrics

We occasionally offer our own line of custom printed designs on a pre-order basis. These fabrics are in limited supply and often sell out before we receive them by the printer. Offering them on a pre-order basis allows you to order fabric designs that you want before they sell out.  These fabrics will be shipped to you once we have them in-hand.  Expected date of shipping may change if issues outside of our control arise such as manufacturing delays by the printer or shipping delays by the carrier.   

Custom Order Fabrics

Many of our European fabrics are available by special custom order.   Orders are placed once a week, usually on Monday or Tuesday, with our European textile partners.  These orders generally have a quick turn-around and usually reach us in about 7-10 business days (sometimes sooner).  We always ship custom order fabrics to you within 24-48 hours of receiving them. If there are delays by our textile partners, we will notify you.  These orders cannot be canceled for any reason once we place the order with our textile partners. 

Shipping Charges

We offer $8.00 flat-rate shipping for all orders. Carrier will be chosen based upon weight and location.  Transit time is generally 3-8 business days once your package has been shipped.  

About Returns

Returns are accepted on fabric that is cut in 1 yard lengths or more within 5 days of order delivery.  Fabric must be returned in the same condition it was received. Fabric must be returned undamaged, unwashed, and uncut as well as free of odors and pet hair.  The cost of return shipping is the responsibility of the buyer.  You may also contact us for a return label and the cost of return shipping will be deducted from any refund.  The original cost of shipping is NOT refundable. 

Please note that due to the many variations in monitors and browsers, colors may appear different on different screens. We will not pay for return shipping due to colors not appearing as expected.  

Damaged Fabric

All fabric is inspected for flaws and packaged carefully to avoid damage during shipping.  If you receive fabric with significant flaws, or if your package arrives damaged, please contact us.